Family Morocco Activity Holiday
Frequently Asked Questions
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Please read through the trip notes fully, these have been written to include all information for your trip
Questions related to Morocco
Will I have time to change money at the airport as I arrive?
Money exchange offices are open at the airport even when arriving late. Clients will also have the possibility to change money the next day in the city.
Do I need malaria tablets?
Although malaria does exist in parts of Morocco it is not normally found in the areas visited on this trip. Bring insect repellent, containing 'Deet', or a natural one such as 'MosiGuard' to reduce the number of insect bites. Consult a doctor or travel clinic 6-8 weeks before departing to get the most up to date information.
What is the local food like?
Food in Morocco is generally very healthy and good. The traditional way to cook is to use a tagine, whereby meat and vegetables are cooked together in a clay pot over a high heat, with herbs and spices used for flavouring. The result is very flavoursome dishes. Vegetarian options are generally available although don't expect there to be a huge variety of different dishes. In the port town of Essaouira there are a number of delicious fish dishes available.
Will I be effected by altitude?
Most walking is less than 3,000 metres. Above this some people may feel short of breath as air gets thinner and walking can seem harder than normal. The Group Leader is fully aware of these effects and will adjust pace as required. Altitude sickness is not generally a problem, even at maximum height reached.
Can you tell me more about the camel trek?
Your camel trek will last about two hours. You will set off with one camel per person and with additional animals to carry your baggage, your camping equipment and (most importantly) your water. Your group will form a typical desert caravan.
What are the walks like?
All walks are designed for small children and have mule support in the mountains. If your children get tired they can ride the mule (which they always love!).
What is the cost of a transfer from Casablanca to Meknes?
The cost for the transfer from Casablanca airport to Mekns hotel is approximately MAD 1900 per minibus (nine seater).
What is the vehicle like?
You will travel in an air-conditioned mini-bus.
Can I hire a sleeping bag and how much will it cost?
Yes, sleeping bags can be hired from our local ground agent. This is payable to the group leader on arrival, but you must requested a sleeping bag from The Adventure Company prior to departure. All sleeping bags are cleaned after every trip. The cost will depend on which trip you are on. Please contact us to request a sleep bag and to confirm the cost. Sleeping bag hire: MAD60/night/sleeping bag . Total hire for the trip: MAD300
What is the climate like?
Morocco is often called the hot and cold land. To experience all four seasons in one day is not uncommon so come prepared for this. From July to mid-September, daytime temperatures can be very hot, especially in the desert with high 30°C in Merzouga. From the end of November to the end of February it can become very cold in the mountains, as well as in the desert, the night temperatures can go below zero and warm winter clothes and thermal layers will be required. Many hotels and most local houses do not have heating. In Imlil and surrounding high areas there is usually snow from December to February. Whatever rain there is usually falls in winter but can occur at any time of year, especially in the Atlas Mountains where weather is always changeable.
Will there be time to do my own thing during my trip?
There will be several opportunities for free time during your trip. The places where free time may be available include Marrakesh, Fez, Essaouira and in the villages.
Can I change the currency back when I get home?
No. The import and export of the local currency is prohibited, so you will have to change it before you leave. (Please note that only bank notes can be changed back into Euros, sterlings or Dollars and you should always keep the receipt of the money exchange as a proof)
Is it safe to drink water?
We recommend drinking bottled water which is widely available. Please don't clean your teeth with tap water.
If the children get tired will it be possible to hire a mule for them to ride?
It's possible to hire a mule locally for a day or the duration of the trip. Whenever it's needed, the guide can sort out a mule for the children and it can be paid for directly. The rental price for a mule is 120 to 150 MAD per day. On the infant trip FYM, please note that the mules for children are included on Day 4 while walking in the mountains.
Can I charge my mobile phone on the trek?
The facilities while staying in the gite and while camping are basic however it will depends on each trip : most of the villages now in the High Atlas are equiped with electricity.
What equipment is provided?
The only equipment provided will be ropes and your guide. All other equipment must be provided by yourself, some of which you can hire. Hiring of equipment is best done in the UK from companies such as Outdoor Hire UK (http://www.outdoorhire.co.uk/kitlist/adventurecompany.php). You can also hire crampons and ice axes localy form our local ground agent. This is payable to the group leader on arrival, but you must request this equipment from The Adventure Company prior to departure. Total rental cost : MAD 300 each / crampons or ice axes for duration of trip. It is always recommended to reserve equipment as early as possible and to ensure that full details of the boots you intend to wear are given; if buying crampons it is best to take your boots with you.
What is Ramadan and when is it?
Ramadan is the Muslim holy month of fasting. It lasts for 30 days and during this time sites and museums are subject to reduced opening hours and there may be some limitations as to the provision of services. The impact on our trips is usually minimal and indeed this can be an interesting time to visit, as the streets are unusually lively during the late evenings. The month culminates in the celebration of Eid al Fitr, when families eat together in celebration. In 2014 Ramadan runs from 28th June to 27th July.
Can we drink alcohol?
The consumption of alcohol is forbidden under Islam therefore it is not available for purchase in most places. However there are places in Marrakesh, Fez and Essaouira where alcohol can be bought. If you would like alcoholic drinks while in other places during your trip we recommend that you buy them in these cities and take them with you. Please be discreet when drinking in Morocco and always ask your group leader for advice.
Questions related to Family holidays
Is there a maximum age?
No, our trips are designed to be accessible to any family with a good level of fitness. But, if you have any children sixteen years or older it's worth looking at our worldwide brochure, where trips are open to any one fourteen years and over as long as the're accompanied by someone over eighteen. If you are travelling on one of our Southern Africa tours and are aged sixty five or over you will need to provide us with a medical certificate signed by your doctor.
Who are the group Leaders on Family trips?
Our leaders are all local, speak exceptionally good English and are selected for their ability to entertain the kids as well as make sure your trip runs smoothly and take the hassle of organization away from you, the parents.
Our feedback from customers often praises the leaders more than any aspect of the tour and they really do transform your holiday from a good to an unforgettable one
What is the minimum age I can go on a family trip?
The minimum age is listed on the trip pages on our website.
Many trips start for children at five years, some at six, seven or eight years. There are also dedicated teenage trips (minimum age eleven). In all cases we'll look at taking younger siblings, just let us know the ages.
Is it only parents and children who are allowed on your family trips?
The more the merrier, we like to say. We welcome all parents (including single parents) and children and you’re free to bring along any aunties, uncles and family friends too. Our only rule is that there is at least one child under 18 years travelling with you. Older families should check out our worldwide trips.
At what age does the child discount stop?
Child prices apply to children who are 14 or under at the time of travel. From 15 years you are classed as an adult.
Questions related to General Information
What's not included in the price?
Generally anything not listed in the itinerary. This includes optional tours and excursions, some meals, visas, vaccinations, excess baggage charges, porterage at hotels, insurance, international and entry/departure taxes overseas, and things of a personal nature such as drinks, tips, room service charges, phone calls, etc. As well as any new government taxes or price increases for hotels, transportation and airfares implemented after the tour programme for this brochure was costed.
What's included within the trip price?
Everything listed within the itinerary is included; accommodation, on-tour transport, the services of a group leader and local guides, entrance fees, excursions and activities, as well as a number of meals. See your Trip Notes for full details. Transfers to and from the airport in-country are also included for those on Group Flights, as well as a mandatory ATOL Protection Charge of £2.50 which protects your booking.
What do I take with me?
See your Trip Notes, these have a detailed packing list. On most international flights you're restricted to twenty kilograms baggage and we recommend you always pack light. Generally hard suitcases are not suitable.
If I book late is it cheaper?
No, it is not a package with charter flights and accommodation, whereas if there is spare capacity the price is reduced to ensure it fills up.
With small group adventures flights and ground arrangements are reserved separately, due to the flexibility involved. On most trips we have a contract with a preferred airline and an allocation of flights at a special rate. However from between 1-3 months before departure, depending on the airline, we have to hand back our unused allocation. Therefore we have to buy airline tickets on the open market, which can result in flight supplements.
This point is even more prevalent for family trips, where demand for flights is high during the school holidays. Therefore reserving places late is likely to include high flight supplements.
Speak to a Travel Consultant for more information, but the rule of thumb is it’s best to reserve your place earlier.
Can I book a trip without flights?
Yes you can do this on every trip.
Can I organise a trip with just my friends or family?
Yes, just let us know your chosen trip and we can organise a private departure. Prices may vary from those given on the website, depending on the size of the group and date of departure.
What is a group adventure?
The average group size is between 6-12, although groups can be larger or smaller than this. Generally they will be of all ages and from all walks of life. However, you will have similar interests and the shared experiences on the itinerary soon bring everyone together.
What is the accommodation going to be like?
Accommodation is clean, simple and choosen for its value for money, location and atmosphere. You'll mainly stay in twin rooms which have private facilities within small, locally-run, 2-3 star hotels and guesthouses, which reflect the character of the area. Sometimes though you'll stay in larger, more comfortable hotels or occasionally rustic accommodation with basic facilities. In such we also try and incorporate unique accommodation experiences, such as a night with a local tribe, or sleeping under the stars in the desert.
There are also camping options on several of our trekking and wildlife trips, for which all equipment is provided, but it might be necessary to bring personal gear such as sleeping bags.
Accommodation commences on the first night of the "without flights" itinerary until check-out on the day of departure. Please note accommodation on all trips are subject to change.
How knowledgeable and experienced is the Group Leader in general?
The local guides undergo extensive training in all aspects of travel in the region. They are full-time professionals and are selected for their empathy and knowledge of the area you are visiting.
Is there a maximum age?
All of our trips are designed to be accessible to anyone with a good level of fitness. If you are travelling on one of our southern Africa tours and are aged 65 or over, you will need to provide a medical certificate signed by your doctor.